The “Power” of Word in Outlook

You may have come across a URL for a webpage that is (effectively) building a petition to Microsoft to correct HTML support in Outlook — and if you haven’t, just click on the link. The petition’s purpose is quite simple: Please, Dear Microsoft, replace the HTML rendering present in Microsoft Outlook 2010 with something better.

Microsoft, to their credit, has seen this petition and has authored their own response: The Power of Word in Outlook.  The sad reality is that, even though written by William Kennedy,  Corporate Vice President, Office Communications and Forms Team, that  team has completely missed the point of the petition.

And it raises the question: Why is Microsoft — yet again — refusing to listen to the people who know best? Not the developers of a system, but its users.

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Funny things in emails

I got into a fairly typical email exchange with Paul, one of our Release Engineers. Since I’m no longer on Rolex, I wanted to be taken off the email lists. This was how it went down:


Hey Paul,
Now that Torin’s running the Tech show, can you pull me from the Rolex Monitoring alias, please?

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